PRIVACY POLICY
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website (Site). In this Privacy Policy, we, us, or our means Psychs In Schools; ABN: 1965930994.
1. Personal Information
The types of personal information we may collect include:
your name;
your contact details, including email address and telephone number;
your age and/or date of birth;
your demographic information, such as postcode;
your service interests and preferences;
details of products and services we have provided to you and/or that you have enquired about, and our responses to you;
additional personal information that you provide to us directly or indirectly through your use of our Site, associated applications, and social media platforms; and
any other personal information requested by us and/or provided by you or a third party.
We may collect these types of personal information directly from you or from third parties.
2. Collection and Use of Personal Information
We may collect, hold, use, and disclose personal information for the following purposes:
to enable you to access and use our Site, applications, and social media platforms;
to contact and communicate with you;
for internal record-keeping and administrative purposes;
to manage our waitlist (held within an external database);
to send you information about our services and other information we believe may interest you;
to comply with legal obligations and resolve disputes; and
to consider employment applications.
3. Disclosure of Personal Information to Third Parties
Except as specified under "Sensitive Information" (see Section 4), we may disclose your personal information to:
third-party service providers (e.g. IT providers, data storage, web hosting, debt collectors, marketing providers, payment systems);
our employees, contractors, and/or related entities;
any party to whom our business or assets may be (in good faith) transferred;
courts, tribunals, and regulatory authorities in the event of non-payment for services;
legal or regulatory authorities as required by law or for legal rights;
third-party agents or subcontractors assisting with services or marketing, including those located or storing data outside of Australia;
third-party data processors such as Google Analytics.
We may store personal information overseas. Where we disclose your personal information to overseas recipients, we will ensure the receiving countries have privacy protections substantially similar to the Australian Privacy Principles or take reasonable steps to ensure the information is protected accordingly.
4. Sensitive Information
Sensitive information includes information relating to racial or ethnic origin, political opinions, religion, memberships, philosophical beliefs, sexual orientation, criminal records, health, or biometric data.
We only collect, hold, use, and disclose sensitive information:
with your consent;
for the primary purpose for which it is collected;
for secondary purposes directly related to the primary purpose;
to contact emergency services or your nominated support person if we believe there is a serious risk to life, health, or safety; and
if required or authorised by law.
5. Your Rights and Controlling Your Personal Information
Choice and Consent:
By providing personal information to us, you consent to us collecting, holding, using, and disclosing your information as outlined in this Privacy Policy. You may choose not to provide personal information, but this may impact your ability to use our Site or services.
Information from Third Parties:
If we receive your information from a third party, we will handle it in accordance with this policy. If you provide personal information about someone else, you warrant that you have their consent to do so.
Restrict:
You may restrict the collection or use of your information, including opting out of direct marketing, at any time by contacting us.
Access:
You may request access to personal information we hold about you. A fee may apply. We may refuse access in certain cases, in line with the Privacy Act 1988 (Cth).
Correction:
If you believe any information we hold is inaccurate or outdated, please contact us. We will take reasonable steps to update it.
Complaints:
If you believe we have breached the Australian Privacy Principles, please contact us with full details. We will investigate and respond in writing.
Unsubscribe:
To unsubscribe from marketing communications, use the opt-out link in our emails or contact us directly.
6. Storage and Security
We are committed to ensuring your personal information is secure. We have physical, electronic, and managerial procedures in place to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure.
However, transmission of data over the Internet is at your own risk. While we take precautions, we cannot guarantee security beyond our control.
7. Cookies and Web Beacons
We may use cookies on our Site to enhance user experience. Cookies store user preferences and help third parties like Google and Facebook show you relevant ads as part of our retargeting efforts.
We may also use web beacons (clear GIFs) to monitor usage patterns and understand how visitors interact with our Site.
8. Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their respective privacy policies.
9. Amendments
We may update this Privacy Policy from time to time by publishing the revised version on our Site. Please check back regularly to stay informed.
10. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy, please contact:
Psychs In Schools
ABN: 1965930994
Email: info@psychsinschools.com
Last Updated: 29/06/2022